Once you’re there, you’ll find a button to “Open” or to “Update.” First, go to the app store and search for the Hue app. Updating the app itself is relatively easy.
PHILIPS HUE OUT OF HOME CONTROL UPDATE
You shouldn’t just update your app’s software but also your lights and all other equipment. Set it to “Allow While Using the App.” Update Firmwareīuggy software updates don’t happen often, but when they do, they can cause your smart lights not to work properly. Inside, you’ll find the location tab under “Allow Chrome To Access”. To fix this on iOS, go to “Settings” and scroll down to find the Hue App. To fix this on Android, go to “Settings,” “Apps,” “Manage Apps,” “Hue App,” then “App Permissions.”Ĭheck the location tab and make sure it’s set to “Allow.” Check App PermissionsĮven if your GPS is working and broadcasting your location, the Hue app’s permissions may prevent it from knowing where you are. To fix this, click on enable and double-check the settings to ensure it’s turned on. If the setting is turned off, you’ll be notified through the app when navigating in the “Home and Away” menu (which is under “Automations” and might be called “Leaving and Coming Home” instead of “Home & Away”, depending on the app you have installed). The enable out of home control section of the Hue app For the “Home and Away” feature to work properly, “Out of Home Control” must be turned on: This is the equivalent of “have you tried turning it off and on again?” fix. Therefore, I recommend you go through each fix and make sure everything is set up the way it should be.Įven if the problem appears fixed, I still highly encourage you to go through the rest of the fixes to ensure the feature works consistently. Remember, the “Home and Away” feature may not work correctly if any of the following fixes aren’t applied. There are several reasons why Hue’s feature could be acting out that way, and it may take some dabbling to figure out what the issue is. While these problems are annoying, there’s usually a quick fix to make everything go back to working smoothly. Similarly, some users report arriving at their house to find themselves entirely in the dark. Other times, some lights will turn off while others will stay on. Sometimes, you’ll leave your house, and the lights won’t turn on by themselves. Unfortunately, as exciting as this feature promises to be, it doesn’t always work correctly. This feature not only enables your lights to turn and off automatically, but it also allows you to set particular light presets for when you come back home, depending on the time of the day. Then, once you come back, the house’s lights will turn back on again. Suppose you leave your house in a rush, no worries. The “ Home and Away” feature lets your smartphone know precisely where you are.Īs creepy as this sounds, it’s a pretty nifty way for the smart lights to turn on and off according to your GPS location. 4 In Conclusion Hue’s “Home and Away” Feature (i.e.
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